A REVIEW ON FREQUENTLY ASKED QUESTIONS ABOUT TRADE.IO
QUESTIONS ON ACCOUNTS.
HOW TO CREATE AN ACCOUNT ON TRADE.IO.
The creation of an account with Trade.io is a very easy process. The registration process can be complete by simply going through their website, main trade.io exchange website , this process can be done by making use of a valid email address, a correct username and of course a secure password. The moment you have your email confirmed, everything about the registration process has ended.
After the registration process, registered users will be added to the waiting list, but this will only be for the period of the limited launch.
When an individual has an approved account, the individual will be able to log in and begin to trade.
Users also have the access to check out their position on the list, they can simply do this by visiting: https://welcome.trade.io
HOW TO CONTACT TRADE.IO.
Trade.io offers a constant support that runs all through the day and night, the support team could be reached through the main website of trade.io which is [email protected].
HOW TO FIND ACCOUNT STATEMENT.
Accessing of account statements, is a very easy process and it can be downloaded with ease as well in a CSV format. At the menu on the top header, there is an option to click on report, users can easily click on report and afterwards select the options that reflects ‘orders history’ to have their account statement revealed to them in details.
HOW TO CHANGE ACCOUNT DETAILS.
Account details can easily be accessed and changed through a simple click on the profile link made available in the main header menu.
QUESTIONS ON VERIFICATION.
THE REASON FOR HAVING A VERIFIED ACCOUNT.
An account to be verified in order to maintain regulatory compliance in the jurisdictions. Trade.io has been mandated to receive every documentation of identity on withdrawals from all the users present on the platform.
HOW TO UPLOAD DOCUMENTS.
The KYC (Know Your Customer) document which is required for submission can be uploaded easily by a simple click on the profile link available on the top header menu on the front page. There is an area for document upload right under the profile info of a user.
ACCEPTED DOCUMENTS FOR KYC.
On the exchange system of Trade.io, two types of accounts exist and they are the individual and institutional accounts.
The required KYC documents for individual accounts are:
A picture ID which is government issued.
The individual must be able to submit a selfie while holding the government issued ID.
Submission of form A.
Provision of a proof of residence.
Any document presented for submission must contain the following: A first name, a surname, a current address as well as a date which should not be older than 3 months.
The required KYC documents for institutions are:
A picture ID issued by the government.
A selfie picture while holding the ID which is government issued.
The submission of the forms B, D and K.
The submission of the proof of residence.
The submission of the proof of a corporate entity.
QUESTIONS ON DEPOSITS AND WITHDRAWALS.
METHOD OF WITHDRAWAL.
A withdrawal process can successfully be carried out only after the submission of the KYC documents and after a having an approved verification. Withdrawal can then be done from the balance widget or by clicking on the balance link available in menu of the top header.
THE MAXIMUM AMOUNT FOR WITHDRAWAL.
There is no maximum amount for withdrawal as long as appropriate documents have been submitted for the account type registered.
Users who have a Trade.io account can get it funded by using any of these cryptocurrencies: Litecoin, Bitcoin, Ethereum, TIO, and Bitcoin cash.
WITHDRAWAL CHARGES.
Here are the specifications for every withdrawal carried out.
For using BTC, the minimum amount is 0.002 and the charged fee will be 0.0005 BTC.
For using ETH, the minimum amount is 0.02 and the charged fee will be 0.01 ETH.
For using LTC, the minimum amount is 0.02 and the charged fee will be 0.01 LTC.
For using BCH, the minimum amount is 0.002 and the charged fee will be 0.001 BCH.
For using TIO, the minimum amount is 10 and the charged fee will be 5 TIO.
DEPOSIT CHARGES.
There is no charged fee at all for making deposits.
MINIMUM AMOUNT FOR DEPOSIT.
There is no minimum amount to be deposited, any amount whatsoever is accepted.
ISSUES WITH UNCREDITED DEPOSITS.
Anyone who has issues with unconfirmed deposits, should verify properly if the address used belongs to Trade.io exchange and that it is a correct address.
Anyone who makes the huge mistake of imputing a wrong address or even transfer a token not listed on trade.io exchange will have his or her fund lost.
WITHDRAWING TO THE WRONG ACCOUNT.
A transaction that has its status as succeeded cannot be cancelled. Hopefully, the customer service of the receiving platform will be able to help if contacted.
DELAY IN RECEIVING A CONFIRMATION EMAIL.
If anyone is having a delay in receiving a confirmation email, they should check the spam folder of their email application.
DEPOSITING FIAT CURRENCY.
Trade.io has not started accepting fiat currency as deposit.
DEPOSITING THE WRONG COIN.
If there is any case of the deposit of a wrong coin, users will not be able to recover funds, this will call for extra carefulness during deposit process. The acceptable coins are: Litecoin, TIO, Ethereum, Bitcoin and Bitcoin cash.
CONCLUSION.
In order not to get my readers bored about my review on the frequently asked questions about trade.io, I decided to divide the review into two segments, I am going to submit the second review later on.
Whatever information you need about Trade.io can be gotten here: main trade.io exchange website. Thanks for reading.
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