New Scores The U.S. Ranks, The Best and Worst "Airlines and Airports" of 2018

Hello steemains,

Qatar Airways claims the #1 spot, followed by Lufthansa and Etihad Airways. This data-based evaluation of airlines and airports rates them on quality of service, on-time performance, claim processing (airlines only) and online consumer sentiment analysis (airports only). Qatar Airways has maintained its place in the top three since 2015.This year's scores also reveal that United Airlines and Delta fall in the bottom 50% of all ranked airlines worldwide, and only six US airports fall into the top fifty percent globally.

Making improvements to on-time performance and claims processing allowed Qatar Airways to dethrone Singapore Airlines, which dropped to #4 among 72 airlines for 2018. Worldwide, Lufthansa, Etihad Airways and South African Airways rounded out the top five.

Among the top airlines in the United States according to volume of passengers, American Airlines is ranked at #23, United Airlines at #37 and Delta Airlines at #47, which puts United Airlines and Delta in the bottom fifty percent of airlines worldwide based on AirHelp's ranking.

Airports

customers enjoyed the best experience at Hamad International Airport, Athens International Airport and Tokyo Haneda International Airport which were ranked top three; London Stansted Airport and Kuwait International Airport fell short with the bottom spots. United States-based airports Seattle-Tacoma Airport and San Francisco International Airport came in at #34 and #46 out of the 142 airports ranked.