Conversational Marketing
With the transformations of technology the human being has evolved and changing his way of life, he has taken more value in his time, in every moment by means of devices information has been updated. His means of communication has evolved in a drastic way making everything progress and transform to meet the need of human beings. One of those who has made metamorphosis is marketing, the way to buy and sell a product or service is not the same as 20 years ago, today people buy from home, but first consulting and informing about the product and the company's brand. Have you come to listen to conversational marketing? This is a new strategy that companies are implementing to have more direct communication with customers.
These strategies use tools that make having real-time conversations with their consumers, having an interaction that will allow them to listen to the needs and respond immediately, making our customer satisfied, they decide on our service or product.
Characteristic of Conversational Marketing
- Real time communication.
- Climb optimally.
- Instant response.
- Custom messages.
- CONSUMER FEEDBACK
- Useful information.
- Easy and nice.
- Offering new experiences.
- Authenticate your brand.
- Service recognition.