Benefits Of Stakeholder Management

By assessing the interests and action of stakeholders, it should be possible to decide how the stakeholders can be influenced to support the project.

y assessing the interests and action of stakeholders, it should be possible to decide how the stakeholders can be influenced to support the project.

This assessment will typically involve identifying which project benefits will add value to each group of stakeholders.

Stakeholders play an integral role in successful business case development.

Managing the stakeholders of a business case effectively offers a number of benefits.

Finding overlooked benefits from those stakeholders who will be using the new product or service will help to overcome resistance to the project.

Developing a new product or service to meet the needs and expectations of a range of stakeholders will gain widespread approval for the project. It is important to remember that the scope of a business case should not be narrowed down to the interests of one group of stakeholders.

Encouraging stakeholders who are not in favor of a new product or service to move to a positive position is an essential step in developing a new project.

Minimizing the antagonism of stakeholders wherever possible and preventing them from taking a threatening position will prevent the spread of discontent and opposition to a project.

Effective stakeholder management will prevent unnecessary surprises, which may antagonize stakeholders, during the development stages of the product or service.

QUESTION

Stakeholders play an integral role in successful business case development.

Identify which of the following are possible benefits of effectively managing the stakeholders of a business case.

1. Finding overlooked benefits from those stakeholders who will be using the new product or service
2. Determining who has most to gain from the development of the product or service
3. Developing the new product or service to meet the needs and expectations of a range of stakeholders
4. Encouraging stakeholders who are not in favor of the product or service to move to a positive position
5. Minimizing the antagonism of stakeholders wherever possible and preventing them from taking a threatening position
6. Preventing unnecessary surprises during the development stages of the product or service

This will help to overcome resistance to the project.

The scope of a business case should not be narrowed down to the interests of one group of stakeholders.

This will gain widespread approval for the project.

This is an essential step in developing a new project.

This will prevent the spread of discontent and opposition to the project.

Surprises during the development of a project may antagonize stakeholders.

I have been teaching and training agents, team leaders, supervisors, managers and admins of call centers and other businesses in BPO related fields. This series, comes as a result of that experience. I have more than 4,000 modules that I plan on sharing here. This is # 006-11

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