ULOG: A Satisfying Visit to a Government Office

I used to shun going to a government office. Because for me it means wasting lots of time waiting to be served by proud, insensitive and weary-looking government employees.

But that changed dramatically with my visit to DOH Region I in San Fernando, La Union.

Off to my Destination

I was glad that hubby drove me all the way to San Fernando that I didn't have to commute by myself. Plus travel time was cut in half. It only took us one hour or so to arrive.

Greeted with a smile

I was hesitant to park the car inside the premises, since well the gate was closed. But the security guard on duty welcomed us with a smile, opened the gate and directed us to where we should park the car.

I was asked what my concern for the visit was and they gave me a visitors ID in exchange for my ID as a security.

Lost, they were very friendly at giving directions and even wanted to accompany me to where I should go. But I hesitated to his volunteering spirit for fear that his post be left unattended.

I followed the direction, which was not really hard to follow. At the end of the path, Building E.

There, found it RLED-DOH.

RLED actually stands for Regulations, Licensing and Enforcement Division of Department of Health.

Entered the building, and there again I was welcomed with a smile. They were more than happy to assist me.

They got my papers, reviewed and waited a bit. In fact they even asked me if I wanted coffee or whatever. I declined their offer and asked me to just help myself. Aren't they sweet?

Customer Satisfaction Survey

I didn't wait long. Funny, I feel quite dismayed since I already prepared myself to be waiting till the end of time. I told myself that I will just be Steeming while waiting just so I won't be bored. But I didn't get that chance. Lol.

Before leaving, I was given a sheet of paper to fill up only if I wanted to but they said they would very much appreciate it I would.

With the treatment I received, as a gesture of appreciation, didn't think twice filling it up.

I do not want to be cynical on the point that everything was for the show just so they would have high satisfaction rating. But I guess that survey is a good motivation for the employees to be friendlier.

Finally

I got what I wanted -- that paper with a golden seal. My very own Operational Permit!

In conclusion, this was a satisfying visit to a government office. Besides, they do "care about my satisfaction". Thumbs-up!

ALL PICTURES ARE MINE, UNLESS OTHERWISE STATED.

Thanks for reading my #ulog for today.

In case you are wondering what this is #ulog is all about, I suggest you to read this.

And create a #ulog today.

Brother Terry a.k.a. @surpassinggoogle is behind this great initiative.

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I am glad to be connected with these amazing Steemians: @atongis, @carl28, @cutirenskei, @dianafigura, @dunkman, @dwightjaden, @el-dee-are-es, @franbel, @gingbabida, @iamsj, @islaw, @ivez, @jannie98, @jbmolano, @juwel, @joonz, @jetskie, @jysui, @el-dee-are-es, @ligaya, @lyann, @manilyn09, @maki07, @phantum04,@saskia, @sepchronicles, @sisonengg, @shawmeow, @shula14, @sn0white

Also special thanks for the support our master @iyanpol12, to @hr1, @bobbylee, @good-karma.

Brother Terry a.k.a. @surpassinggoogle has been a supportive and kind person. So I give my support to him as a witness by using him as a voting proxy. H E R E.

I also support his other projects like @ulogs, @teardrops SMT and @steemgigs.