Mistakes happen from time to time and moderation is not foolproof as there is the human element. Unfortunately, it's the tendency of people to focus on the negative.

The fact of the matter is SFR users are responsible for much rewards going back to quality content creators especiallu when our process discourages abuse or disrupts their operations by getting them blacklisted.

We have people dedicate a lot of time to the process. We deal with a lot of drama but the end result is we make Steem a better place for users willing to work.

We provide resistance that slows selling of Steem by real abusers. Sometimes false positives happen. Sorry it happened to your gf.

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