Continuity of knowledge

currently, Efficient knowledge management is the most competitive advantage to enterprises. Continuity management Knowledge can contribute to the quality of the processes generally. This can contribute especially to processes that employees with knowledge and can contribute to improving management.

School ContinuityManagement: Preserving Corporate Knowledge and Productivity When EmployeesLeaveManagement and retention of knowledge after employees leave - one of the factors contributing to the maintenance of knowledge continuity in the organization.

The need carefully to preserve continuity, mainly due to a very large number that people who leave the organization for several reasons: turnover high annual rate of employees in various organizations, change processes (especially reductions) will not Liniariimbargonim, due to economic changes, retirement substantial generation of the baby boom , reliance on consultants / subcontractors / Outsourcing And an additional variety of types of employees , and more frequent job exchanges in organizations, due to organizational changes and not only.

Another factor in the need to maintain continuity is the importance of knowledge to employees' success in their job.

The book proposes not to manage all knowledge, but to concentrate on operational knowledge. It is five factors that make the management of the continuum to be applicable: the content, the context, the format, the added value, and the recipients of knowledge.

Moreover, even if all knowledge is not passed, the importance of knowing how to operate is so high that every passing part is valuable and worthwhile.

According to the book , continuity management is not a program or a project, it is treated as a new management method.

In order to motivate organizational activity for continuity, one must first understand the guiding principles that underlie the management of continuity:

A . You can manage continuity in any organization, at any organizational level, and in any desired quantity of employees.

B . Each level of continuity management is preferable to not being managed at all. The more the better.

C . The continuity management should be adapted to each type of function.

D . The process being established should be easy to understand and easy to implement.

God. The process of managing continuity should reward the veterans (who document the knowledge) and their successors.

And . Continuity management can be realized at different technology levels.

In addition, the expected difficulties must be recognized : failure to recognize the problem, failure to recognize the existence of a solution, a lack of time and resources, lack of resources and personal merit.

In addition, the treatment of these difficulties must be recognized .

To motivate the activity required :

A . To conduct an assessment to assess the state of continuity of existing knowledge and the roles in which it is required.

B . Define goals and delineate activities (for those in senior positions the continuity will be managed); To convince business of profitability (based on the above assessment) and to create management support.

C . Establish a responsible organizational level for the promotion and realization of its management and continuity.

Before starting the activity, each organization must have the appropriate methodological and technological infrastructure.

It is recommended, after establishing the infrastructure to begin pilot, and only to continue to expand.

In each role and group in which you decide to manage continuity, the following activities should be carried out (after the infrastructure is established):

A . The existence of an orientation day for employees in the position, which explains the need and the method.

B . Updating the profile at predetermined times, periodically.

third. Holding quarterly meetings ( PEAK meetings ) To small teams of employees in the same role they discuss issues, knowledge and dilemmas that may be recent.

As for new employees, they are supposed to make use of knowledge, but they should also bring fresh knowledge and fresh work concepts. Accordingly, their role is defined as the profile and they must perform a number of specific actions.

In conclusion, it is worthwhile to manage continuity because beyond the lack of knowledge, continuity management has many advantages, including: shortening the time of hiring new employees, improving their training, improving decision making of new and veteran employees, preserving organizational memory and knowledge networks, Critical of his work and all this increases the organization's performance and its competitive advantage.