Truva Onboard and retain customers with AI agents

gravedigger (70)in #krsuccess • last month

Truva

Onboard and retain customers with AI agents

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Hunter's comment

Truva AI agents not only guide your users to the right tools, features, and info within your app, but they can take action on their behalf delivering the experience of a personal account manager for every customer in real-time.
I built my previous startup from the ground up. Growth was exciting, but with that came tons of new tools – CRMs, payroll software, you name it. Each platform promised a solution, but the reality was a tangled mess of time-sucking onboarding, endless FAQs, and features we never fully used because... who has time to become an expert in everything? 🤷‍♂️

I used to joke with my team, "Wouldn't it be awesome if this software just did it for us?" 😄 Turns out, I wasn't the only one with this problem. As I spoke with other founders, a common pain emerged: software overload was eating up time and hindering growth instead of enabling it.

On the flip side, we all have experienced the joy of creating a product, pouring our heart and soul into its development, only to watch helplessly as users stumbled through it, overwhelmed and frustrated. No matter how intuitive we thought our interface was, there were always those who needed a little extra guidance 😞

After some research I stumbled upon the world of Digital Adoption Platforms (DAPs) 🤯 Cool concept - overlays and walkthroughs to help onboard users. But there was a catch... they required significant configuration and constant upkeep. Plus, they still left the user doing all the work 😓

Then the AI revolution hit ✨

That's when it clicked. What if an AI could not only guide users but take actions for them? Update a contact in the CRM, trigger a campaign email, even handle payroll tasks? We could deliver the elusive "personal account manager" experience for every customer 😊

That's why we built Truva
To help product owners onboard and engage users with personalized guidance and AI assistants so their end users can focus on fulfilling their goals rather than spending time on learning the product.

🎯 Solve the overwhelm— end-user just tells us their goals, and we create a personalized onboarding plan.
🤖 Truva does the heavy lifting— learns your processes, best-practices and the software platform itself.
🛠️ Avoid unnecessary features— offer a VIP experience with chat and in-app guidance agent.
🌱 Truva evolves with users, maximizing their usage and introducing new features through personalized upselling.

If you care about retaining your users, you need Truva.

Although our underlying platform is built for complex B2B use-cases. Today, we're launching 🎉 a Chrome extension for HubSpot and Pipedrive. Install it and see how Truva instantly improves those workflows. This is just a taste of what's coming. Feel free to book a complete demo at https://truva.ai.

I'd love your feedback 🙏 We're on a mission to help businesses truly leverage the power of their software stack. Let's transform customer experience together!