Working in Human Resources makes it that Empathy is a skill needed but one that is controlled to not go overboard when handling sensitive cases like bullying and sexual harrassment.

One needs to keep a level head, objective and using labor law and company policy to objectively see the different points all the while still connecting and seeing the people as individuals and not just cases.

I remember one hearing I was handling that I wanted to start hitting the accused with a chair because of a sexual harrassment to an employee under his management.

It is human nature to identify and root for those people that we resonate or push our psychological and emotional triggers.

Empathy is a way for us to out ourselves in someone else's shoes and see things in their perspective. Yet we much be very careful not to be dragged into its undertow and drown in the emotions.

Balance is needed.