iPhone 7 microphone problems with iOS 11.3 and later

After the update several users have started to report the microphone malfunction in both phone calls and via FaceTime. Difficult to solve it with an update

PROBLEMS on the iPhone microphone. In particular the 7 and 7Plus models . To unveil them, using numerous channels - from Apple's assistive forums to Reddit through social networks - numerous users who explained how during calls, even FaceTime, the microphone is dead. And the conversation silenced. In particular, in the first case the speaker symbol during a call would remain gray, therefore not selectable. In the second, however, video and audio proceed well but, in fact, only on one side: who has an updated 7 in some cases can not speak. All this after the update to iOS 11.3 and 11.3.1.

The problem is not in the air. Quite the contrary. Through a note sent to the official network of authorized repairers, Cupertino has provided guidance on how to proceed (disable all Bluetooth devices, run the audio diagnostic software) and what to do if the malfunction is not resolved: repair or replace the device. Most likely free, even if it is out of warranty.

An indiscretion, told by the MacRumors site, which has raised the eyebrow to many experts in the Apple world: usually these problems are resolved with a patch, that is a small-scale update of the operating system. In this case it would seem that iOS 11.3 has somehow compromised the functionality of a hardware component (among the most trivial, for other, that is the microphone), which does not happen so frequently. Rather.

The ball passes to the Apple Authorized Service Providers who will have to evaluate from time to time which route to takeand understand if the microphone is really out of order due to the unfortunate update. The advice, for those who encounter such problems, is to make an appointment at an Apple Store or in an authorized store, especially if the problem started after the update.