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RE: SteemSilverGold Daily Highlights - 13 May 2018
@therealwolf 's created platform smartsteem scammed my post this morning (mothersday) that was supposed to be for an Abused Childrens Charity. Dude literally stole from abused children that don't have mothers ... on mothersday.
https://steemit.com/steemit/@prometheusrisen/beware-of-smartsteem-scam
I read your post and there are two services at play here, both of them 3rd party services: Smartsteem and the Bottracker. The fact that they are 3rd party services means that they are not directly associated with Steemit in any official capacity -- they are merely services built by individuals using the STEEM blockchain -- and are in no way any sort of "official" entities. The other fact is that calculations of anything that happens on the STEEM blockchain are actually very difficult to make and even more so to automate. Even long-standing services and sites can't get it absolutely correct. These two points are facts.
3rd party services are all "use at your own risk". In this case (and I could be misreading here) but it looks to me that you used the bottracker site for reference and then the Smartsteem site to place the actual order. The calculation that was suggested on the tracker site was not a possible outcome by the Smartsteem terms of service, which can only do 10%. In this case what it looks like is that the site used as reference, the tracker site, miscalculated.
These being 3rd party sites, the level of accountability is only that which the owner chooses to deliver. Doesn't matter if we're talking about Service A, Service B, Service C, etc. They're all identical. Most are new. I get a lot of people coming to me with complaints about various bid bots. Some bid bots, for example, will refund money if the bid is placed incorrectly. Some won't. They're all different because they're all just built by random users with varying understanding of the blockchain and varying calculations. Often the calculations aren't done maliciously or the service documentation is presented in this way or that. They're not run by companies that jump through hoops to make sure everyone understands everything and everything is exact. In most cases the coders are doing their best but mistakes are still made (it all, in the end, comes back to insufficient documentation for the blockchain itself where coders have to feel out a lot of parameters).
You use a service at your own risk. I personally have never used a bot outside of @randowhale and that's because I know, with 100% certainty, of what I can expect or get or not get with that one. I don't know @therealwolf past a few exchanged sentences here and there but he seems like a reasonable chap to me. My advice would be to just go on chat and just talk it out with him.