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RE: Is food service in Adelaide really poor?
The food service is very hit and miss. It depends on where you go. In some places, you get excellent wait staff who will joke with you, make great suggestions on the menu, and other places will be hovels where you point to the thing you want on the menu, and you might get one of them.
I think Adelaide's good wait staff just work at bars instead of restaurants / eateries. Next time you come to Adelaide, check out Two Bit Villains (vegan / vego place), and Peel St, which has many "Melbourne quality" eateries. Not sure about the vegan options on Peel St for you, but its got a lot to offer!
2bit villains was the Saturday lunch. Great food but that really needed another server. I will need to check out Peel st next time.
I was going to hazard a guess that was the Saturday one! :)
I last went on a Saturday evening, and it was the same, a bit of chaos - 2 people do everything - kitchen, front of house, and cooking back of house, it seemed as well.
The jackfruit "pulled-pork" they do there is really good!