Intriguing lines you have here, Friend. Few lines that got my attention.

If we could read the secret history of our enemies, we would find in each man’s life a sorrow and a suffering enough to disarm all hostility.” —Henry Longfellow

Behind every villain or villianess there is always a soft spot sweep in there heart. It only takes one with extra amount of patient, and understanding to locate and bring out the goodness in them.

When you make people angry, they act in accordance with their baser instincts, often violently and irrationally. When you inspire people, they act in accordance with their higher instincts, sensibly and rationally.

People act out of annoyance, not because it's in there will to but because they have tried in tolerating it. And it's looks as if the offender is not ready to take corrections.