I hear you tell me; How it really is ;)

in #psychology5 years ago (edited)

One of my great joys in life is eavesdropping. As a psyc Nurse, I have long been interested in people; in what they think and feel and in how they behave.
I enjoy watching people’s facial expressions, listening to their word choices, tracking their emotional tone.
Among my favorite venues for people watching is the train/buss terminal.
Unlike restaurants or movie theaters terminals are locations where people are placed in close quarters.

Unfortunately, a lot of what I overhear are complaints.
People gripe about delayed trains and uncomfortable seats. I listen to business people make calls in which they tear down co-workers and competitors alike.
I bear witness to a litany of problems: bad weather, wars, poor economic performance, nosy in-laws, and broken bones.

You’d think the world was ending. O.o

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If complaining is so awful, why is it so prevalent?

There is a growing body of research addressing complaining: what it is, and when and why it happens. To begin with, complaining is simply expressing dissatisfaction. This usually happens verbally, as in the case of two people on a date commenting on the awful dinner they have been served

Complaining usually happens in the wake of a negative situation. Traffic was worse than expected; The contractor did shoddy work, and so on...
Of course, it is not just situations but also personal factors that are involved. You’ll notice, for example, that some people tend to complain while others hold their tongues.

Indeed, there is a “complaint threshold” that must be reached before someone decides to grumble.

This threshold has many facets. One may be “locus of control,” or how much control a person feels she has in a situation. You are more likely to lodge a complaint because you feel that your notification of the problem will help to solve it.
There may be other personal factors involved as well such as tolerance for conflict, age, and desire to present one’s self positively.

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The flavors of complaint

It is useful to understand that complaining (and—by extension—complainers) come in types. There are those who never seem to be satisfied. These are known as

chronic complainers.

They have a tendency to ruminate on problems and to focus on setbacks over progress. Making a habit of complaint can “re-wire” the brain so that those particular thinking orientations become ingrained.


A second type of complaint is the familiar

“venting.”

Venting is expressing emotional dissatisfaction. It turns out that people who vent have an agenda.
They tend to be focused on themselves and their own—presumably negative—experience.
By showing their anger, frustration, or disappointment, they are soliciting attention from their confidantes. They can feel validated by receiving attention and sympathy. Venters are particularly likely to discount advice and proposed solutions to their problems.

They aren’t looking to solve anything; they simply want validation.


One unfortunate downside to both venting and to chronic complaining is that it can dampen people’s moods As predicted, listening to gripes made people feel worse. What’s more, the complainer also felt worse!

How to complain well

The last type of complaint is known as the

“instrumental complaint.”

Unlike its wrinkle-nosed conceptual cousins the instrumental complaint is all about solving problems. When you confront your partner about overspending on the credit card, that could be a instrumental complaining. Especially if you focus on the impact of the problem, the importance of change, and cooperate to create a plan for change; these types of complaints make up fewer than 25 percent of all complaints......

  • Avoid dampening your mood by complaining only rarely
  • Complain only in instances where you believe it will effect real and positive change
  • Consider whether affirmation or some other strategy will work instead of complaining
  • Limit your exposure to complaining by limiting your exposure to complainers

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Happy people complain less & are more mindful.

The more cheerful folks are, likely to complain more mindfully—more strategically, if you will—and with a specific goal in mind.

“It does not do to leave a live dragon out of your calculations, if you live near her.
♡ 🐲ℒℴve 🐉♡

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Location Sweden; somewere
OwnerAll Rights reserved,original content by @swedishdragon

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Thank you for writing this! I found it a well written and interesting post that has definitely given me some food for thought. You make some good points for personal perspective and improvement. I have a tendency to "vent" on occasion, and I am definitely going try to be more mindful of avoiding this habit in the future.

Aww hi, :D long time no see. Your most welcome , i hope it could help you :)
Aw i did it As i actually got called a 'complainer' for the first time in my life O.o LOL So i payed attention to his word pattern and interactions, rest asure, i was NOOT the actual complainer ;) :P LOL
I find/think venting can actually be helpful; buut thats helpful for THE complainer, not the once listening.. ;) I think a combination of vent & instrumental complaint teatch you to grow as a person :)

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I want to know more about instrumental complaining... especially the part about the overspending partner... 😂

LOL i kiiind of need more details :P buut heay if you were crazy enuff to give her your mastercard in the first place, you kind of hade IT coming ;) LOL secondly, WHO is the one complaining? ^^
I my self is a huge fan of 'bribe' system, As it then will be a gain for you too, PLUS makes 'things' ;) waay more playfull :P

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