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RE: ULOG: I Ordered Food Through Food Panda & This Is What Happened...
I feel for you - what a rip-off! I never order from a place I don't know and/or had physically checked out. I have enough take-out places on my list that I trust, so I never have to take a chance. If I want to try something new, I go to the restaurant, and if it is not good, I send it back. Like this pizza: it is a disgrace!
In my country when you go to a restaurant, it's not common to return the food that you order if you don't like. The people are afraid to say something bad but they don't realize it's important to complain if you think the food or the service is bad.
If you order the good online though, I think it's a hassle return the food so just gotta have to eat it or throw it away 😣
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That is sad. I am not talking about food that I don't like (my fault if I order something I don't know what it is) but I mean, if the cook screws up, you can't send it back? For example, if I go to a steak restaurant and the steak is not done the way I ordered it, or is poor quality meat, like old and full of gristle, I send it back. I live in Austria now, but lived in Canada, and dined in the US as well, and it is the same everywhere.
Even if I order take-out, like from the Domino Pizza Chain, if the pizza is as badly cooked as yours, I phone, and they give me either a refund or else a coupon code for my next order free.
Now if there is a minor thing wrong and I eat it anyway, but when they come and ask 'how was the food' then I tell them. The usually apologize and offer free desert or a drink on the house.
Only if you go to a decent restaurants they have better service.
I went to some casual dinning restaurants and when they screwed up with the food they'll just tell you they're sorry but you still have to pay for it lol. Other times they'll replace your food but will you trust them to make your food again?
Sometimes I do, sometimes it just leave and go back. Am always paraniod that they'll do something crazy coz they'll get offended if you return the food.
yeah, like spit in your soup, haha
avoid those kind of places.
I used to work in a couple of fine restaurants way back when in Sweden. Our chefs used to get offended if you ordered something stupid, like a filet mignon well done. They even refused to do it that way (rightfully so - it loses flavor, texture and gets tough - a filet mignon has to be served rare), so we had to convince the customer to get something different, like a pork roast. That in turn has to be well done.