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RE: Why Speak?
You're right - sometimes even the most surly of us are in the mood for a conversation - but it takes a lot less to satisfy that craving than it does for an extrovert.
If someone has a voice that's grating, or if they just talk unceasingly, I'll start associating that voice with discomfort and try to avoid it. There are certain customers at work that I can hear a mile away and think, well, this is going to take a lot out of me.
Yup, ditto to that! Avoid at all cost, if possible that is or minimize to a level that is possible, i.e. to not go near them :D.
Thank you @winstonalden. You have a great week there :)